Privacy Policy

Last updated: July 2026

At McKenzie Calgary Outfitters, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit or make a purchase through our website.

1. WHO WE ARE

McKenzie Calgary Outfitters is the data controller responsible for the collection, use, and protection of your personal information through this website.

If you have any questions regarding this Privacy Policy or would like to exercise your privacy rights, you can contact us at:

Email: info@mckenziescalgary.com

2. INFORMATION WE COLLECT

When you browse our website, certain information is collected automatically to help us improve your experience and maintain the security of our website.

This information may include:

  • Pages visited
  • Date and time of your visit
  • Browser type and version
  • Device and operating system
  • Referring website
  • IP address (where applicable, anonymized)
  • General website usage information

We collect this information for technical purposes, website security, analytics, and to improve the overall performance of our online store.

3. SECURE DATA TRANSMISSION

To protect your information, our website uses SSL/TLS encryption. This ensures that any personal information you submit, including orders and contact requests, is securely transmitted between your browser and our servers.

A secure connection can be identified by the https:// prefix and the padlock icon displayed in your browser.

4. AUTOMATED DECISION MAKING

McKenzie Calgary Outfitters does not use automated decision-making or profiling that produces legal or similarly significant effects on our customers.

5. COOKIES

Our website uses cookies to improve functionality, remember your preferences, and provide a smoother shopping experience.

Cookies may be temporary (session cookies) or remain on your device for a limited period (persistent cookies). They help us remember items in your shopping cart, improve website performance, and better understand how visitors use our store.

Some cookies are essential for the website to function properly, while others help us personalize content, analyze website traffic, and improve marketing efforts.

When you first visit our website, you will be asked to choose your cookie preferences. You can update or withdraw your consent at any time through your browser settings or cookie preferences.

Please note that disabling certain cookies may affect the functionality of some parts of the website.

6. CONTACTING US

If you contact us by email or through our contact form, we will collect the information you voluntarily provide, such as your name, email address, and the details of your message.

We use this information solely to respond to your inquiry, provide customer support, and manage any related communication.

Your information will only be retained for as long as necessary to resolve your request or comply with applicable legal obligations.

7. CUSTOMER ACCOUNTS AND ORDER PROCESSING

When you create an account or place an order with McKenzie Calgary Outfitters, we collect the personal information required to process and fulfill your purchase.

This information may include your:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Payment details

  • Order history

Your information is used solely to process your purchase, provide customer support, manage your account, and comply with applicable legal obligations.

You may request the deletion of your customer account at any time by contacting us at info@mckenziescalgary.com. Certain information may be retained where required by tax, accounting, or other legal requirements.

8. EMAIL MARKETING

Newsletter Subscription

If you choose to subscribe to our newsletter, we will occasionally send you updates about new collections, promotions, seasonal offers, and exclusive discounts.

Your email address is the only required piece of information for subscribing. Any additional information you provide is optional and may be used to personalize your experience.

We use a double opt-in process whenever applicable. This means you must confirm your subscription before receiving marketing emails.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly at:

info@mckenziescalgary.com

Once you unsubscribe, your email address will be removed from our mailing list unless we are legally permitted to retain it for another purpose.

Marketing Emails for Existing Customers

If you have previously purchased products from McKenzie Calgary Outfitters, we may occasionally send you information about similar products, special promotions, or exclusive offers.

You may opt out of these communications at any time by using the unsubscribe link or contacting us directly.

9. PAYMENT PROCESSING

To complete your purchase securely, certain payment information must be shared with trusted payment providers.

Payment details are processed only to complete your transaction and are never used for unrelated purposes.

Depending on your selected payment method, your payment information may be securely processed by providers such as:

  • PayPal

  • Shopify Payments

  • Klarna (where available)

  • Other secure payment processors offered during checkout

Each payment provider processes your information according to its own privacy policy and security standards.

McKenzie Calgary Outfitters does not store your complete credit card or payment information on its own servers.

10. SHIPPING INFORMATION

To deliver your order successfully, we share the information necessary with our shipping and logistics partners.

This generally includes:

  • Your name

  • Shipping address

  • Contact information

  • Order details required for delivery

This information is used exclusively for fulfilling your order and providing shipping updates.

11. PRODUCT REVIEWS

After completing a purchase, we may invite you to leave a review about your shopping experience.

Review invitations are only sent if you have consented to receive them or where permitted under applicable law.

Participation is entirely voluntary, and you may opt out of future review requests at any time by contacting us at:

info@mckenziescalgary.com

12. SOCIAL MEDIA FEATURES

McKenzie Calgary Outfitters may include links or social sharing features from third-party platforms such as Facebook, Instagram, Pinterest, and other social networks.

These features are designed to make it easier for visitors to interact with our content. Selecting one of these links may redirect you to the respective social media platform, where their own privacy policies and terms of service apply.

We encourage you to review the privacy policies of any third-party platform you choose to visit, as we are not responsible for how these services collect or process your personal information.

13. ONLINE ADVERTISING

To help introduce our products to new customers and improve the relevance of our advertising, we may use online advertising and remarketing services.

These services may place cookies or similar technologies on your device to better understand how visitors interact with our website and advertisements.

Advertising partners may include:

  • Google Ads

  • Google Display Network

  • Meta (Facebook & Instagram)

  • Other trusted advertising providers

These technologies help us:

  • Measure advertising performance

  • Show more relevant advertisements

  • Improve marketing campaigns

  • Understand website traffic and customer interests

You can manage or disable advertising cookies through your browser settings or your advertising preferences with the respective provider.

14. WEBSITE ANALYTICS

To improve our website and better understand how visitors use our online store, we may use analytics tools such as Google Analytics or similar services.

Analytics tools may collect information including:

  • Pages viewed

  • Time spent on the website

  • Navigation behavior

  • Device information

  • Browser type

  • Approximate geographic location

  • Referring websites

This information is collected in an aggregated or anonymized form whenever possible and is used solely to improve the performance, usability, and shopping experience of our website.

If you prefer not to participate in analytics tracking, you can disable cookies through your browser settings or use any opt-out options provided by the analytics service.

15. REMARKETING

Our website may use remarketing technologies to display advertisements to visitors who have previously interacted with McKenzie Calgary Outfitters.

These advertisements may appear on search engines, social media platforms, or other websites across the internet.

Remarketing cookies do not provide us with access to sensitive personal information. Instead, they help display advertisements that may be more relevant to your interests based on your previous interactions with our website.

You can opt out of personalized advertising through your browser settings or by visiting the advertising preference pages of the respective providers.

16. THIRD-PARTY SERVICES

We work with carefully selected third-party providers that assist us in operating our business.

These providers may include companies that offer:

  • Payment processing

  • Shipping and logistics

  • Website hosting

  • Email communication

  • Marketing automation

  • Analytics

  • Fraud prevention

  • Customer support

These service providers receive only the information necessary to perform their services and are required to protect your information in accordance with applicable privacy laws.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

17. YOUR PRIVACY RIGHTS

Depending on your location and applicable privacy laws, you may have several rights regarding your personal information.

These rights may include:

  • The right to access the personal information we hold about you.

  • The right to request corrections to inaccurate or incomplete information.

  • The right to request the deletion of your personal data where legally permitted.

  • The right to restrict or object to certain types of data processing.

  • The right to withdraw consent where processing is based on your consent.

  • The right to receive a copy of your personal information in a portable format where applicable.

  • The right to lodge a complaint with the appropriate data protection authority if you believe your privacy rights have been violated.

If you would like to exercise any of these rights, please contact us using the details provided at the end of this Privacy Policy.

18. YOUR RIGHT TO OBJECT

Where we process your personal information based on our legitimate business interests, you have the right to object to that processing at any time where permitted by applicable law.

If you object to the processing of your information for direct marketing purposes, we will stop sending you promotional communications as soon as reasonably possible.

Please note that certain processing activities may still be required where necessary to fulfill contractual obligations, comply with legal requirements, or protect our legal rights.

19. DATA RETENTION

We retain your personal information only for as long as necessary to:

  • Complete your orders.

  • Provide customer support.

  • Maintain your customer account.

  • Comply with tax, accounting, and legal obligations.

  • Resolve disputes.

  • Prevent fraud and abuse.

  • Enforce our agreements.

Once your personal information is no longer required for these purposes, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws.

20. CHILDREN'S PRIVACY

McKenzie Calgary Outfitters does not knowingly collect personal information from children under the age required by applicable law.

If we become aware that personal information has been collected from a child without the necessary parental or legal guardian consent, we will take appropriate steps to delete that information as quickly as possible.

If you believe a child has provided us with personal information, please contact us immediately.

21. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or the services we provide.

Any updates will be published on this page along with the revised effective date.

We encourage you to review this Privacy Policy periodically so you remain informed about how we protect your personal information.

22. CONTACT US

If you have any questions regarding this Privacy Policy, your personal information, or how your data is processed, please feel free to contact us.

McKenzie Calgary Outfitters

Email: info@mckenziescalgary.com

We are committed to protecting your privacy and will respond to privacy-related inquiries as promptly as possible.